BOSTON–(BUSINESS WIRE)–Toast (NYSE: TOST), the all-in-one digital platform built for restaurants, today announced its first quarter restaurant trends report, providing visibility into the overall state of the restaurant industry through aggregate restaurant sales data on the Toast platform. , which serves approximately 62,000 locations in the United States
In the first quarter, the operating environment continued to change rapidly for restaurateurs – pandemic restrictions were lifted across the United States, leading to an increase in the number of customers, while the industry continued to face a shortage sustained labor shortages alongside rising input prices due to supply chain disruption and accompanying inflation. However, against this backdrop, restaurateurs, employees and suppliers have remained incredibly resilient.
Meals increase as take-out and deliveries decrease
Diners are ready to brave the warm weather and taste their favorite dishes in person. On-premises restaurant sales were up 46% from Q1 2022 compared to Q1 2021, while take-out and delivery sales were down 7% over the same period.
Restaurant sales saw the strongest growth in the West and Northeast
While all regions of the United States saw impressive year-over-year sales growth, the Western region saw the fastest growth with 38% growth, a rate almost twice higher than the South.
San Francisco, San Diego, Seattle, New York and Los Angeles had the fastest growth in the first quarter
The recovery of restaurants is real in the main markets of the United States. The top five performing cities in Q1 2022 were San Francisco (57%), San Diego (55%), Seattle (54%), New York (50%) and Los Angeles (46%) based on value gross merchandise (GMV) year-over-year of the first quarter or total sales growth on a comparable store basis.
The tip remains stable
Averaged across all tipped transactions, tipping at full-service and quick-service restaurants remained stable at an average of 19.9% for full-service (up slightly from 19.8% in Q1 2021 ) and 17.0% for fast service (slightly up from 16.9% in Q1 2021).
Indiana is the lowest state and California is the lowest
Customers in the Midwest were slightly more generous this quarter, with Indiana leading all transactions with an average tip percentage of 21.29%, followed by West Virginia at 21.23%, Delaware at 21. .22%, Ohio at 21.14% and Kentucky. at 21.07%. The lowest tipping states were Louisiana at 18.96%, Florida at 18.72%, New York at 18.64%, Washington at 18.41%, and California at 17.56%.
Customers tip more when dining in than when ordering takeout or delivery
Guests continue to appreciate excellent service when dining on site. In all tipped transactions, they tip far more when they’re in than when ordering takeout or delivery.
The most efficient kitchens
Asian-inspired cuisine is the top performer among diners, followed by breakfast and Middle Eastern.
The Restaurant Trends Report, powered by Toast, reveals key trends in the restaurant industry through aggregate restaurant sales data on the Toast platform, which has approximately 62,000 locations as of March 31, 2022 in the United States . All growth rates are calculated on the same store. basis of sale for the applicable period. The restaurant trends report is not indicative of Toast’s operating performance or its reported financial measures, including GMV growth and same-store GMV growth.
Toast is the end-to-end platform designed for restaurants of all sizes. Toast provides a single platform of software-as-a-service (SaaS) products and fintech solutions that give restaurants everything they need to run their business across point-of-sale, operations, ordering and digital delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, take-out, and delivery channels, Toast helps restaurants streamline operations, increase revenue, and deliver exceptional customer experiences. Toast proudly serves approximately 48,000 restaurants.