Leading restaurant group celebrates awards night with 250 staff from nine restaurants

0

The Parogon Group, which has restaurants across Staffordshire, Shropshire and Cheshire, held its annual ‘Parogon Awards’ on 28and February at Keele Hall, where 250 staff members were present in nine restaurants.

Highlighting the incredibly difficult time the hospitality industry has faced following the pandemic, the Parogon Awards recognized the hard work, dedication and passion of staff for service in the hospitality industry. Parogon, which recently announced an investment of £200,000 alongside a three-year staff training and development plan, recognizes the importance of every member of the team.

The event, hosted by Laz Poutama, Parogon’s People and Culture Manager, continued late into the evening, with awards for all areas of the business. Each award was based on one of Parogon’s core values ​​of Teamwork, Care, Legacy, Development, Passion and Integrity.

The Develop award, won by Isabel Holdcraft, was suitable for all restaurant managers who had completed the Clemorton leadership training run by Parogon. Participants were invited to apply by answering two questions selected by Andy Clemson, the training program trainer, and Iain Crosby. Subsequently, entries were shortlisted for six candidates who were invited to meet with the judging team, including Andy Clemson, Jason Brierley, Director of Operations and Laz Poutama, Head of People and Culture. Candidates were asked to discuss their experiences since completing the training and provide successful examples of how they had applied their learnings in the business.

Additionally, the Legacy Award, which was won by The Blockhouse, recognized the restaurant’s charitable efforts. Contributing to the total of £20,789 raised by Parogon last year for charity partners, The Blockhouse raised the most compared to other restaurants, calculated in pounds raised per team member.

The Passion Award, won by the Boars Head, was based on customer reviews and NPS scores and recognized the incredible customer service each restaurant has. The Steven Stars won the Attention award and included key factors, such as each property’s audit scores. The Swan with Two Necks, based in Staffordshire, won the Teamwork Award; determined on facility staff turnover, retention and engagement scores through Best Companies.

Finally, the coveted Integrity Award has been split into three categories to highlight key areas of virtue among Parogon staff. The People’s Choice, voted on by Parogon staff and colleagues, was awarded to a member of the hospitality team, a member of the hospitality team, and a manager from each venue that saw 27 winners at the total. Each received a commemorative certificate as well as a £50 Amazon voucher.

The second category of the Integrity Award highlighted Team Member of the Year, was awarded to three staff members and judged by Iain and Rich from a shortlist of Parogon team members from the months throughout 2021. Luke Illidge, a member of the back house team at Willow, Lori Ward, a member of the front team at Swan with Two Necks, and manager Andy Marshall of Boars Head, all received a cash prize of £500 and a trophy for their extraordinary dedication to their teams.

Staffordshire-based The Boars Head won the coveted Restaurant of the Year award, which was decided based on a variety of factors including the restaurant’s sales and workforce, as well as overall success in previous categories.

Share.

About Author

Comments are closed.